Posts Tagged ‘customer service’

The shoe’s on the other foot now

Payday is Monday, so in the preceding weekend, things sometimes get a bit tight. We banked a cheque on Wednesday which was supposed to have cleared by this morning.
It hasn’t.
I called the bank, who have admitted a “processing fault”. So I just emailed them this:

Dear Co******alth Bank,
I have just been speaking to one of your [...]