Posts Tagged ‘fault’

The shoe’s on the other foot now

Saturday, September 12th, 2009

Payday is Monday, so in the preceding weekend, things sometimes get a bit tight. We banked a cheque on Wednesday which was supposed to have cleared by this morning.

It hasn’t.

I called the bank, who have admitted a “processing fault”. So I just emailed them this:

Dear Co******alth Bank,

I have just been speaking to one of your customer service representatives regarding uncleared funds in my account.

Your representative has admitted that a cheque of the amount of $**.**, deposited on 09/09/09 has not cleared and that the fault lies entirely with the bank.

Because of this failure, a fee of $200 has been imposed, payable by you into my account immediately.

If the funds have not cleared by midday today, another $200 fee will be imposed.

Please pay the original amount as soon as possible to avoid any further fees.

Regards,

Andrew B***
The Customer

I mean, what goes around….